Desktop Support Technician II
About RAS Granite & Marble
RAS Granite & Marble is a leading provider of business and consumer services, specializing in website development. With years of experience in the industry, we take pride in delivering top-notch solutions to our clients. Our dedicated team is committed to excellence, innovation, and customer satisfaction.
Job Description
As a Desktop Support Technician II at RAS Granite & Marble, you will play a crucial role in providing technical support to our clients. Your primary responsibility will be to diagnose and resolve hardware and software issues for desktop computers and ensure smooth operations within the organization. You will be the go-to person when it comes to troubleshooting, maintenance, and upgrades.
Key Responsibilities
- Proactively identify and resolve technical problems on desktop computers
- Install, configure, and maintain operating systems and software
- Ensure data security and system integrity
- Collaborate with cross-functional teams to achieve organizational goals
- Assist with hardware and peripheral installations and upgrades
- Document support activities and provide recommendations for process improvements
- Stay up-to-date with the latest industry trends and technologies
Requirements
To excel in this role, you should possess the following qualifications:
Education and Experience
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum of 3 years of experience as a Desktop Support Technician
Skills and Competencies
- Strong knowledge of Windows and Mac operating systems
- Proficiency in troubleshooting hardware and software issues
- Excellent problem-solving and analytical skills
- Ability to prioritize and manage multiple tasks efficiently
- Effective communication and interpersonal skills
- Customer-oriented mindset with a focus on delivering exceptional support
Why Join RAS Granite & Marble?
At RAS Granite & Marble, we value our employees and provide a supportive and inclusive work environment. By joining our team, you will have the opportunity to work with cutting-edge technologies, collaborate with talented professionals, and enhance your skills. We offer competitive compensation, comprehensive benefits, and ample growth opportunities.
Apply Now
If you are a skilled Desktop Support Technician looking for an exciting career opportunity, join RAS Granite & Marble today. Take the next step in your professional journey and apply now by visiting our careers page. We look forward to hearing from you!
